NOT YOUR GRAMMA’S BUILDING SCIENTIST: Iain Walker on air tightness, testing, and the origin of stinkiness

Corbett Lunsford interviews Dr. Iain Walker of Lawrence Berkeley National Laboratory on the frontiers of air tightness, fresh air ventilation, and why we’re arguing about it in the first place.

 

(Click on title to be taken to the podcast)

 

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April 7, 2014 · 4:56 pm

iManifold APP quick guide

iManifold_Quickguide_screen_shotHOT OFF THE PRESSES! (electronic presses that is)

The iManifold APP quick guide.

iManifold Quick-Start-Guide rev0

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Filed under HVAC, iManifold, The Future

Bill Spohn, President and CEO of TruTech Tools Ltd., joins the Home Energy Magazine Board of Directors

As a customer or fan of TruTech Tools, LTD, you have a connection. Not just any connection, but a strong connection to a vast network committed to improving your work, your profit potential, and the policies that govern your industry. Your connection and your network just expanded.

The Home Energy Board of Directors also gained a valuable asset by bringing on Bill Spohn, President and CEO of TruTech Tools, Ltd. Home Energy Magazine is concerned with providing you objective and practical information on residential energy efficiency, performance, comfort and affordability. To be on the Board of Directors, candidates must have the right credentials such as experience in a corporate governance position, but also they must possess the same zeal for improving residential energy efficiency and furthering your industry.

To be invited to be a Director, a candidate has to deal directly with residential energy, HVAC and building contractors across the nation; bring a market-driven supplier viewpoint; have a deep understanding of contractor needs and attitudes; and have the ability to further Home Energy’s role as a bridge between the Home Performance and HVAC communities.

“Bill’s unique background in instrumentation, HVAC, and business development, combined with his reputation as a trusted resource in related technical and education communities, well serves Home Energy’s needs during a time of unique challenges for our industry.” ~Tom White, Home Energy Magazine.

As President and CEO of TruTech Tools, Ltd., Bill Spohn is dedicated to this very mission of providing you with relevant and practical information, supplying your needs, and furthering your industry. He represents you and your industry, and he is proud to be your connection to Home Energy Magazine and the greater network within  your industry.

By Liz Crawley, Marketing Asst. TTT, LTD.

 

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Filed under About us, Customer benefits, HVAC, Uncategorized

Tru-Thermal Imaging from your phone

FLIRONE_ViewAThe future just snuck up on me. This is a real game changer! Tru-Thermal Imaging from your phone from FLIR.

“Our mantra is ‘Infrared Everywhere’”, says Andy Teich, CEO of FLIR, “and we really view infrared becoming the sixth sense for human activity to ‘see’ what’s out there in ways the human eye can’t.”

Get your sixth sense in gear for $350. The FLIR One will certainly stimulate the mass market for IR imaging. Learn more HERE and see videos HERE and HERE.

Availability for the FLIR ONE is slated for spring 2014. It will come in colors to match your iPhone (R) (the first compatible devices are iPhone(R) 5 & 5S). In addition to thermal and standard camera elements the unit packs its own rechargeable battery for two hours of power or for use to boost iPhone(R)  battery life. A nice touch!

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Filed under New Product Release, The Future, Thermal Imaging

TruTech Tools, Helping You Buy Safely

With You in mind, we added a new service to improve your shopping experience for your go-to HVAC/R, Weatherization, Building Performance, and Emissions test instruments. We can’t predict when prices will go down, but with this new service we can try to get you the lowest price possible. That’s one reason we decided to add a new service, the buySAFE 3-in-1 Guarantee.

2013-12-31_1131You may have noticed the little box, under a product you’ve browsed on our site, or while you were checking out, during your recent purhase. The 3-in-1 Guarantee is a free service to you, the customer.  It guarantees you the lowest price*, within 30 days of the date you purchase that product. 

But there’s more! It’s a “3-in-1″ Guarentee, this service also provides Identity Theft Protection* with up to $10,000 in coverage and Purchase Protection* that guarantees what you see online is what you get, when you place an order.

 

Here’s how the buySAFE 3-in-1 Guarantee works:

  • 30-Day Guarantee Price Protection
    • If we drop our price, buySAFE pays the difference up to $100*
  • Full 3rd Party Guarantee of your purchase terms of sale up to $1,000
    • Get what you paid for, or your money back. All the terms of sale for your purchase are guaranteed, including product authenticity, up to $1,000*
  • $10,000 Identity Theft Protection to safeguard your personal information
    • Your identity is protected and you have access to complimentary professional ID theft remediation services for the next 30 days*

*Restrictions Apply

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What can I do with IAQ?

What Can I do with IAQ? (SLIDES)

Indoor air quality remains a major opportunity for companies doing whole house auditing and retrofit work. Yet despite growing health concerns amongst consumers, and increasing incidences of asthma, the challenges of capturing IAQ leads, testing homes affordably and converting to comprehensive solutions are as vexing as ever. In this webinar, industry veteran and tools expert Bill Spohn discussed his vast experience in the field, including how to affordably test homes, what homeowners are looking for and how to develop retrofits that solve air quality issues.

Points covered

1. Understand the key parameters of IAQ measurement;

2. Learn about cost effective tools and approaches to test indoor air quality affordably;

3. Learn about mitigation measures that address specific indoor air quality problems.

Presenter:

Bill Spohn,
President & CEO
TruTech Tools, LTD

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Filed under ASHRAE 62.2, BPI Standards, Carbon Monoxide, Carbon Monoxide Testing, Energy Audit, Home Performance, HVAC, IAQ, The Business of Home Performance Contracting, Training

4 Reasons Not To Write Product Reviews

Product reviews are just as important as product descriptions. Both the customer and the retailer can benefit from product reviews. Still, many customers don’t write reviews. There are a few reasons they give for not writing product reviews, but don’t fret. For all these concerns, we have solutions!

As any online retailer knows, we love it when customers review products. First of all, it’s free content the customer writes. It also helps to convert online browsing into online sales. Retailers like negative reviews almost as much as the glowing reviews because they also generate sales. With a negative review, what won’t work for one customer may be exactly what the next customer needs.

Reviews are also good for the customer. Sometimes the product description doesn’t include enough detail for the customer to know if the product is right for its intended application. Customers can assist one another by sharing how they used a product and by giving additional information, such as including the weight, size, or quality of materials used. Reviews can also lead to changes in product development when the reviews are getting to the manufacturer (We can’t speak for all retailers, but at TruTech Tools we make sure these reviews get to the manufacturer.)

If reviewing products is so important, why doesn’t everyone write a review?

1) I’m not good at writing. I never know what to write.

The beautiful thing about product reviews is that you don’t have to be a talented author. You can click a star rating and then write a couple of sentences about the product.

2013-12-31_1135

Reviews can be as simple as “This item was really good. I like the color too.” or they can be very descriptive.

2) I don’t have the time to write a review. I don’t even have time to read them. I’ve barely read this letter.

Thanks for sticking around this long, but let’s be honest with each other. Does it really take that long to write one or two sentences? You don’t have to spend a lot of time on a review. You can simply write, “It did the job.” Or “For this job, I should have bought something else.”

3) Whatever. I don’t care if you sell this wonderful/awful product. Why should I write a review if it doesn’t change the product?

Oh, but it does. When we see a suggestion for improvement or a complaint about a product we carry, we send it straight to the manufacturer. Legitimate concerns are addressed and lead to new, improved products.

Likewise, positive reviews tell us what we’re doing right. How else can we, “keep up the good work?”

So, in short, yes, what you write in that review is fairly likely to change something about the product or the way a product is presented, if more information would have been helpful.

4) But I really hated the product! Should I still review it?

Absolutely! Yes, please still review the product. As the saying goes, “the squeaky wheel gets the grease.” When you let the manufacturer know you’re not happy, they are listening loud and clear because they want their product to do well. And the more customers complain, the more the manufacturer will do to improve their product.

If you still don’t know what to write, this may help you write your next product review: 

  • Simply state whether you love it or hate it and one or two reasons why.
  • Say something you liked about it. Maybe you liked that it was light weight and easy to carry.
  • If you were performing a particularly difficult task and the product helped or hurt the task, share your story.
  • Talk about what you wanted to see more of or what needs improvement. Your suggestions will get back to the manufacturer which could lead to improvements or upgrades to the product.

 Tips to remember:

  • Be honest, but also remember to be helpful. Don’t just say “it sucks” but tell everyone why it sucked.
  • Your review can be anonymous, so don’t feel as though you’re going to be judged. Write as much or as little as you want.
  • Think of it as a conversation with a friend. What would you tell someone who expressed an interest in buying the same product?
  • Make sure you try the product before you review it. This seems like it should be obvious but… it’s not.

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Filed under Customer benefits, Newsletters, Social Media, Uncategorized, Website